Surface Pro 3 hotness

So, my Microsoft Surface Pro 3 died. It would not start up again. I tried the Microsoft solutions, which were the following four possibilities: (1) Press the Power button. (2) Press the Power button for 30 seconds then press it for 2 seconds. (3) Press the Power button together with the Volume Up button for 15 seconds. (4) Send your Surface Pro 3 away for repair.

Nothing worked, apart from maybe the Repair option, but as the price for repairing is about the same as for a completely new Surface, I did not want to go for that option — in particular as I had backups of everything apart from the last three days or so.

For half a day, I regularly pressed the Power button for shorter and longer times, and googled for diverse terms that were about dead Surfaces. After a while I hit a particular discussion thread. It first seemed to consist of a bunch of jokers, but since my Surface was a brick anyway, I put it, as recommended, into the freezer for half an hour, then thawed it, and tried again. That did not work.

Before putting it into the freezer once more, I followed a different recommendation, which was to heat the Surface from the back with a hair dryer for a couple of minutes. Without an expectations I did that, and lo-and-behold: after two minutes of “drying” the Surface suddenly booted up again! Its backside, at the time, was clearly heated, but not extensively so. It cooled off in a minute or 2 to room temperature. The fan did not even need to go into overdrive.

I immediately made backups of my latest files, because I don’t trust that it will remain working — if it does, fine, but I am going to order a new one soon.

I know this is not much of a story, but I wanted to put it up just in case someone has the same problem and is willing to try anything. The Surface is a lovely machine, but the fact that it is almost impossible to repair, and the fact that if it dies you lose all the contents, makes it a bit of a risk to use.

Be careful if you try this — make sure in particular that the thing is really dead –, but it might be a way out should you get into similar troubles. And remember: nothing beats regular backups.


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